Contact
Support, billing, privacy, and corporate communication channels.
Write to Us
Contact Channels
- Web: https://www.awirola.com
- Address: Maslak Mah. Büyükdere Cad. Nu: 255, Sarıyer, 34398 İstanbul, Türkiye
- Phone: +90 (212) 000 00 00
- Support email: [email protected]
- Working hours: Weekdays 09:00–18:00 (GMT+3); excluding public holidays
We aim to respond to support requests within 1–2 business days. For urgent production issues, add "URGENT" in the subject line.
Email Channels by Topic
| Topic | E-posta |
|---|---|
| General support, technical, account | [email protected] |
| Privacy, data requests, correction | [email protected] |
| Billing, payment, refund, withdrawal | [email protected] |
KVKK / GDPR Requests
Submit your data subject requests with identity-verifying information to [email protected]. Requests are resolved within 30 days per KVKK and GDPR standards.
Consumer Complaints
For unresolved disputes, you may apply to the Consumer Arbitration Committee or Consumer Court in your province. Visit the Turkish Ministry of Trade consumer portal for details.
Corporate & Partnerships
For agency, reseller, or corporate license inquiries, email [email protected] with "Corporate" in the subject line.
